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  • Delivery / Return / Exchange
  • International: Shipping costs include packing, international air courier.

    Due to the wide spread of COVID-19 globally, we are still experiencing major international delivery delays due to insufficient airfreight capacity and government restrictions. We expect this to continue for some time.

    Pre-COVID-19 postage dates for Australia: Allow 6-10 working days.

    Pre-COVID-19 postage dates for Pacific, Asia, North America, UK, Europe and the rest of the world: Allow 10-15 working days.

    Subject to availability:

    We will deliver the artwork/s to the premises nominated in your order at your cost within a reasonable time of accepting your order. We usually specify how many working days for your order to be dispatched, and we will try and have the artwork/s shipped to you by that date. We will not be liable to you for late delivery.

    We may deliver the artwork/s to you by instalments if appropriate and each delivery will be a separate contract independent from the other deliveries. We may deliver the artwork/s to you in one or more consolidated deliveries and individual charges will remain unaltered.

    We will re-deliver, replace or refund the artwork/s (at our option) if we have incorrectly addressed the delivery. We take no such responsibility if you gave an incorrect or insufficient address.

    We remain the owner of the artwork/s we supply to you until you have paid in full all amounts that you owe us for all the artwork/s.

    The artwork/s are at your risk as soon as they leave our premises for delivery to you.

    RETURN AND EXCHANGE: There is no return or exchange option for the works purchased from www.ismailacar.com.tr.

    Our obligations to you:
    You confirm that these Terms and Conditions are reasonable having regard to the price payable for the artwork/s and their nature.
    We will only sell to you if you are over eighteen (18) years of age. By placing an Order, you confirm you are over 18 years of age. If we suffer any damage or loss because you are not over 18 years of age when you place an Order, we reserve the right to seek compensation for such damage or losses from your parents or guardians.

    You acknowledge that we are the sole owner or licensee of all intellectual property rights in the artwork/s and in the online shop. We hold copyright in all content and elements of our online shop. You must not copy, alter or reproduce any artwork/s (or any part of an artwork/s), our content or logo, or the online shop (or any part of the online shop), nor permit any person to do so without our prior written consent.

    Changes to Price and Products:

    We may alter the prices of the artwork/s, and the artwork/s available, and any other information on our shop, at any time before you place an order without notice to you.


    Otherwise by appointment
    Karaköy , Lüleci Hendek Caddesi No: 50/1 Beyoğlu İSTANBUL / TURKEY
    Sosyal Medya
    Sosyal Medya
    Sosyal Medya
    © 2021 İsmail Acar. All right reserved.